TERMS & CONDITIONS
TERMS & CONDITIONS
LAST UPDATED – May 24, 2025
RETURN POLICY
Items purchased from the Zootique can be returned or exchanged in-store within 14 days of purchase with a valid receipt. All items must be in their original condition, unopened and unused.
We are unable to accept returns or exchanges without a receipt. Returns and exchanges are only accepted in-store.
HELP BUILD OUR ZOO!
It is through today’s zoos that future generations will come to a greater understanding of the human impact on the natural world and be motivated to preserve it and reverse the damage already done. Every donation, big or small, helps us revitalize our beloved Edmonton Valley Zoo! Thank you for caring for the animals, our children’s future and the planet!